nShift Returns faqs

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Can the data of the nShift Returns portal be synchronised automatically?

Yes, it can be scheduled with the standard job queue.

Yes, if you have installed ShipIT 365 and import return orders from the Returns portal, it is possible to create transport orders with ShipIT 365.

ConnectIT 365 is designed to be compatible with the latest versions of Microsoft Dynamics 365 Business Central. The solution is regularly updated to ensure seamless integration.

If you install nShift Returns 365 via AppSource, you will automatically receive a license key via email. Initially, this key will function as a trial key. After purchasing a license, this key will be converted into a full license key.

Unfortunately, at the moment our app is not available for On-Prem versions.

All users who need to work with nShift Returns 365 must be assigned the nShift Returns 365 permission set.

Please double-check whether you are using the correct key and rule out any copy/paste mistakes. Sometimes copying a key from your email client adds a space at the end of the key. If the license key status still shows invalid, please contact sales@idyn.nl

Please note that if the license is used in a sandbox environment, the active definitions in the sandbox will also be included in the total count. Too many active definitions will result in a license warning and you will not be able to import or export data.