nShift Returns now available for Business Central

nShift Returns is a standalone extension that can be used either alongside the ShipIT 365 app or as a separate solution.

Returns are a crucial part of today’s ecommerce operations. Solutions like nShift Returns have set the standard for efficient, customer-friendly return flows. With this app there is a full integration possible with the nShift Returns portal, where it is possible to handle all your returns from different environments in one place. Customers can request a return in the portal, from where the customer service can handle the request and provide return instructions and labels.

nShift Returns is an extension to the ShipIT 365 app. With ShipIT 365, you can book your shipments directly from Business Central and print shipping labels. Through the services of nShift, you have direct access to 3,000 carriers.

Turn webshop returns into operational insight
Manage the entire return lifecycle in Business Central from return authorization in your webshop and automatic Return Order creation in BC to warehouse receipt processing. Streamline credit handling with actionable return insights that help improve product availability, reduce costs.

 

Business Central user benefits

  • Reduced workload: for customer service through automation
  • Lower operational costs: by minimizing manual data entry and enhanced warehouse insights
  • Improved return insights: enabling better decision‑making
  • Enhanced warehouse planning: thanks to predictable return flows
  • Better end‑customer experience: through faster, more accurate processing

nShift Returns starts at € 100 / £ 90/ $ 120 per month.

Why nShift Returns for Business Central?

  • Full nShift Returns integration for ecommerce in BC
    Import approved return orders from your webshop to automate your return workflow from the nShift Returns portal to BC, use standard return reasons, status tracking and follow-up actions such as refunds, replacements, or credit notes in BC.
  • Native Business Central integration, simplifying returns
    Unlike generic return platforms, nShift Returns for BC works entirely within Microsoft Business Central. Integrated in Magento, Shopify, WOO, SAP, Visma etc.
  • Faster return handling
    Automate return registration, approval, and processing to reduce manual work and shorten lead times.

Why brands choose nShift Returns

 

15%

of returns now in-store, creating purchase potential

30%

less time spent on returns and WISMR tickets

Fewer

support queries, faster warehouse workflow.

Future enhancements for nShift Returns for webshops

  • Automated workflows based on return reasons (e.g. damaged items triggering credit memos or replacement orders)
  • Deeper integration with sales orders and invoices
  • Intelligent suggestions using Copilot in Business Central for customer and item matching
  • Exploration of voucher handling
  • Support for multi-company environments with sub-accounts
contact us
Can the data of the nShift Returns portal be synchronised automatically?

Yes, it can be scheduled with the standard job queue.

Yes, if you have installed ShipIT 365 and import return orders from the Returns portal, it is possible to create transport orders with ShipIT 365.

nShift Returns 365 is designed to be compatible with the latest versions of Microsoft Dynamics 365 Business Central. The solution is regularly updated to ensure seamless integration. It operates independently but also seamlessly with ShipIT 365.

If you install nShift Returns 365 via Microsoft Marketplace, you will automatically receive a license key via email or send an email to sales@idyn.nl Initially, this key will function as a trial key. After purchasing a license, this key will be converted into a full license key.

Trusted by 10.000+ users – Powered by idyn apps for Business Central

Simplifying Returns for Business Central with nShift Returns

Contact Us

How it works for:

Your customers

Smooth & professional return process experience.

Your operations

Automate refunds in your ERP environment.

Your business

Enhanced handling & insight in returns to reduce returns.

Full operational visibility
Gain real-time insight into return volumes, reasons, financial impact, and processing status directly in Business Central.

Flexible for different business models
Suitable for retail, wholesale, distribution, and e-commerce organizations using Business Central.

Designed by idyn for Business Central users
While nShift Returns provides a powerful, carrier-agnostic returns platform, nShift Returns for Business Central focuses on deep native integration with Business Central, delivering the same practical return capabilities.

No data duplication.

No integrations to maintain.

Just efficient returns management all inside  Business Central.

 

 
download leaflet

One returns process. One system. Simplifying returns.

Get nShift Returns on Marketplace

Free Trial

Elevating 3,500 Businesses Worldwide through Smart Apps

On the return order page the information about the import from nShift Returns is visible.

nShift Returns Dashboard gives an overview of all return activities from the nShift Returns portal

The Return overview gives a insight of all the return orders received from the nShift Return portal.

The installation wizard will guide you through setting up the connection with the nShift Returns portal, smart processing behaviors can be set.

The installation wizard will guide you through setting up the connection with the nShift Returns portal, there is a smart customer validation that can be set.

A transport order is created automatically, you can book your transport and print your shipment labels directly in Business Central.

Demo request nShift Returns

Request a personalized demo of nShift Returns and experience a complete walkthrough in a fully prepared demo environment. We provide ready-to-use demo setups, scripts, and test accounts so you can see exactly how it works in practice.

Book a demo and experience nShift Returns
One of our experts will guide you through the possibilities and show you how we simplify your return processes.

Everyone gets a personalized response, so please allow us 24 hours during business days for a reply.

1 Step 1
reCaptcha v3
keyboard_arrow_leftPrevious
Nextkeyboard_arrow_right
FormCraft - WordPress form builder